- DISCOUNT CODES MUST BE USED AT THE TIME OF PLACING YOUR ORDER!
- We cannot and will not go back and refund you once you've placed your order. PLEASE REMEMBER TO ADD THE DISCOUNT CODE AT CHECKOUT!
SHIPPING AND PROCESSING:
- We do our best to ensure that all orders are shipped within 24 business hours of the order, but please understand that there may be unexpected delays.
- Please double check your email address and shipping address at checkout. Once you've placed your order, address changes are not allowed, for any reason.
- In the event that at an order must be refunded due to incorrect shipping information, there will be a 15% refund fee deducted from your refund amount.
- All tracking information is sent automatically to your email when the order has been processed.
- Once your package is picked up from our store, we have absolutely no control over transit time and delivery. If you do not receive your package after it's in USPS' possession, you can file a claim with USPS using the following link: https://www.usps.com/help
EXCHANGES & ORDER CANCELLATIONS:
- We do our very best to process orders very, very quickly. Therefore, exchanges and cancellations are NOT accepted for any reason. Please double check your cart prior to placing your order. Once your order has been submitted, we will not exchange any items or cancel any orders.
- ALL SALES ARE FINAL ON CLEARANCE ITEMS, MYSTERY SCOOPS AND MYSTERY BOXES! ABSOLUTELY NO EXCEPTIONS!
- We typically restock inventory and add new arrivals each week!
PLEASE NOTE THAT COLORS MAY VARY SLIGHTLY FROM TIME TO TIME!
What does this mean? This means that from time to time, the color could be slightly darker or lighter depending on the batch. This disclaimer is for ALL beads in my shop. By purchasing from Kaotic Kreations, you acknowledge that slight variances could happen from time to time and are completely out of our control.